Allen-Bradley Micrologix Technical Support

Location: Glendale, WI
Job Type: Direct Hire
Salary: $50,000.00 - $62,000.00
Degree: Associate;
Date: 1/11/2019
Job ID: 02650728
Job Description
This is a full-time, permanent Technical Support Advisory career opportunity at an employee-owned company that created their dynamic industry.  They gift company stock, have an annual discretionary bonus and a 401k (usually is a discretionary contribution in addition to a match).  The work is interesting, challenging and not tedious as every machine manufactured is made custom to order.  The career path for this position could lead to management.

Duties and responsibilities include:
  • Supporting and following up with customers on-site and via phone
  • Supervising the install, start-up, service and repair of equipment
  • Complying with company procedures and policies, regulations, and safety standards
  • Documentation
  • Understanding and communicating all user, installation and service manuals
  • Researching service requests
  • Communicating with the Service Manager and Engineering, if required
  • Maintains Paid Time Off calendar and alerting managers to scheduling concerns

The successful candidates' backgrounds must include:
  • Allen-Bradley Micrologix installation and troubleshooting experience
  • A degree in Electronics, Electrical Engineering, Hydraulics or Mechanical Engineering, or a similar
  • Four years of field service or technical support experience
  • Ability to travel domestically and internationally

A background in heavy equipment or material handling is preferred but not required.

RNI/InkMaster · 1501 NW 10th Avenue · Camas, Washington, 98607 · Phone: (360) 833-1301 · Fax: (360) 833-0409